Terms and conditions
COMPANY INFORMATION
HENNING ULRIKSEN A/S
CVR No. 50252418
Postbox 78, 2900 Hellerup
mail@ulrich-design.dk
+45 45 88 36 38
HOW TO SHOP WITH US
To make a purchase on ulrichdesign.dk, you must go through 5 steps.
1. Find the item or items you want and put them in the shopping cart, then go to the checkout.
2. Enter your personal information
3. Select shipping / payment method
4. Accept our terms of business
5. Check that all information is correct on the collection page and approve the purchase
ORDER
At ulrichdesign.dk you can only order items via our website. If you have inquiries about items that are not on the page, please feel free to contact us.
All prices are incl. VAT and other taxes. Prices are daily prices.
When you shop with ulrichdesign, agreements are made in Danish.
Payment
At ulrichdesign.dk you can pay with:
- Dankort
- e-Dankort
- VISA
- VISA Electron
- Mastercard
- JCB
- American Express
- Payment by bank transfer
- Forbrugsforeningen
FEE
No fee is charged for payment on ulrichdesign.dk.
The amount will only be deducted from your card when the goods are sent from ulrichdesign.dk. An amount greater than what you have approved at the time of purchase can never be deducted.
SHIPPING AND DELIVERY
ulrichdesign.dk offers free shipping.
Delivery time is stated under the product information.
ulrichdesign.dk only uses approved partners in connection with delivery / shipment of your order.
All customers resident in Denmark will receive their order with Post Nord
Please contact ulrichdesign.dk on telephone no. +45 45 88 36 38 to find out a dealer in your country / area.
RETURN POLICY
ulrichdesign.dk return policy
We accept returns of unused, incorrect or defective items for up to 30 days after purchase for full refund or exchange.
Thank you for your purchase on ulrichdesign.dk. We hope you enjoy your new ULRICH DESIGN jewelry. If for any reason the product is not correct, please contact us.
Please note that returned goods must be returned in salable condition if the product bears the mark of being used or otherwise does not meet the requirement, ULRICH DESIGN reserves the right to deduct 20% of the original sales price from the refunded amount.
Please note that it takes 7-10 days for your credit card to be refunded. If you are interested in an exchange, call Customer Service on 45883638 or e-mail mail@ulrich-design.dk and have your order number ready.
Return address
If you want to send your ULRICH DESIGN product back due to one of the following reasons, please send to the address below:
ULRICH DESIGN
Postbox 78
DK-2900 Hellerup
Returns
Returned items are accepted if the item is unused and still contains original labels and is in original packaging. We also accept returns of defective or incorrect items in accordance with the guidelines below.
Unused Items
Unused ULRICH DESIGN products where the labes are still on and which are in their original packaging can be returned within 30 days of purchase to be refunded to the purchase price.
Damaged goods
Defective products that do not work as expected or have damage that is not related to normal wear and tear will be accepted as returned at any time.
Incorrect Goods
If you have received an item that you believe is incorrectly based on the descriptions and other information provided on ulrichdesign.dk, please contact our Customer Service team.
Exchanges
If you would like to exchange one item for another, please place an order for the desired item and return your item to us. As mentioned above, the item must be unused and in original packaging and have the accompanying original delivery note or a copy of your receipt.
PERSONAL INFO
When you order on ulrichdesign.dk or sign up for our newsletter, we register your contact information such as e-mail, telephone number and delivery address. NOTE: Your personal information is secure and will not be shared with third parties.
LEGAL RULES
Use of our website and any purchases made by you must be accepted with the conditions that are subject to the legislation in Denmark.
Handling of personal information at Henning Ulriksen A/S
Henning Ulriksen A/S is data responsible for the personal information you provide us with, in accordance with the applicable rules on the protection of personal data in accordance with the applicable law on data protection.
Henning Ulriksen A/S (CVR. 50252418)
Postbox 78
2900 Hellerup
Denmark
Newsletter
When you sign up for our Newsletter, you consent to us collecting, processing and registering the personal information you have provided for use in sending out the Newsletter to you. Do you have questions about this, please contact our customer service on tel. no. 45883638 or e-mail: mail@ulrich-design.dk
Your information is secure with Henning Ulriksen A/S. We process the following information:
email address
We use your personal information to create newsletters and to provide you with special benefits, such as discounts, events and contests.
Your consent and your subscription to the Newsletter is our legal basis for processing your personal data, cf. Article 6 (1) of the EU Personal Data Regulation. 1 letter a and b.
We ONLY use your information for marketing purposes.
ulrichdesign.dk
The personal data policy also applies to personal information that you provide to us in connection with a purchase from Ulrich Design.
When you visit ulrichdesign.dk uses your personal information and manages your online purchase at ulrichdesign.dk. For example. The type of browser you use, your search terms, your IP address, including your network location and computer information.
When you make a purchase at Ulrich Design, we use the following categories:
Contact information such as name, address, e-mail address, telephone number
Payment information and payment history
Credit and order information
Delivery wishes
Which products you buy and possibly have returned
As well as information about the IP address from which the order was made, if the order is made on ulrichdesign.dk
We store your personal information to manage your online purchase in connection with the issuance of invoices when you shop online at Ulrich Design, when we process your orders and returns as well as delivery of ordered goods.
We use information such as telephone number and e-mail address for order processing purposes, as well as sizes used to process orders in our system, as well as to be able to manage your rights to complain about your products.
We may also process information about your purchases to comply with legal requirements, including product withdrawals, bookkeeping and accounting.
Information about your name, address, e-mail, telephone number and order number and specific delivery requests are passed on to PostNord, GLS or another carrier who is responsible for the delivery of the purchased goods to you.
Cookies
When you visit ulrichdesign.dk, terms about cookies apply. At ulrichdesign.dk, cookies are used for the purpose of optimizing the website and its functionality, and thus making the visit as easy as possible for you.
You can delete cookies from your computer at any time. How depends on your browser. If you use a PC, cookies can be deleted using the shortcut keys [CTRL] + [SHIFT] + [Delete]
If this does not work or you are using a MAC, for example, click on the link next to the browser you are using:
Internet Explorer
Mozilla Firefox
Google Chrome
Opera
Safari
Flash cookies
Please note that if you choose to reject cookies, the functionality of certain parts of the website may be limited, the website may work. not as intended and you can e.g. not make a purchase online.
Payment Information
When purchasing online at ulrichdesign.dk, your payment information is stored in a secure PCI certified environment, which meets international security standards, where they can subsequently be reused for purchases at ulrichdesign.dk. When you use a payment card on ulrichdesign.dk, only QuickPay - and not Henning Ulriksen A/S - will have access to your information.
Henning Ulriksen A/S will keep your data for five years from the date the last invoice is issued. If you wish to delete your data after the period dictated by law, these will be anonymised and used solely for statistical purposes.
Your rights
You have the right to be informed at any time what personal information we have registered about you. You have the right to request our customer service to have your personal information corrected if it is incorrect, including the right to make incomplete information complete. You can also at any time make use of your right to have your information handed over (data portability).
If you believe that we have violated the applicable rules on the protection of personal data in our processing of your information, you can complain to the Danish Data Protection Agency, Borgergade 28.5, 1300 Copenhagen K, tel. 33193200 or at dt@datatilsynet.dk.
These Terms & Conditions are valid from 25 May 2018 and replace all previous editions of Henning Ulriksen A/S Terms & Conditions.
